The Department of Public Health in Santa Clara County is scrambling ahead of the expected upsurge of people trying to book appointments for their COVID-19 vaccine from April 15.
Many residents have tried to book their appointment, but they experience problems and confusion when they try to do so. According to them, the website can not acknowledge that they are eligible for an appointment.
However, Santa Clara County officials say the site has been repaired and residents are no longer eligible.
The changes came after more complaints reached the country’s phone lines and websites, saying no appointments were available.
As of Monday afternoon, the province will continue to update the website to reflect changes. While fitness for 16 and older is now being addressed online, officials point out that no appointments are available for April 15 or later.
More appointments and changes are expected to take place during the days before April 15, but the health department warns that appointments depend on the provision of vaccines.