Everyone wants to go to Disneyland, at least judging by the subsequent long wait for access to the Disney Parks website today, the first day for tickets and reservations before the park reopens on April 30th.
Tickets were on sale at 08:00. Shortly afterwards, a message tried to alleviate frustration over the sluggish response to the site.
“The wait is almost over,” said a page on DisneyParks.com. ‘Thank you for your continued patience! Due to the huge demand, it takes longer than expected. We have many guests who have access to our system, so you are now in a waiting room to plan your park visit. ”
Later in the day, the estimated waiting time was listed as ‘more than an hour’.
A Disney spokesman acknowledged the claim and said the website had tried to limit the number of people accessing it in order to avoid any impact on the transactions.
“We are experiencing a huge demand, given the historic nature of the reopening of the Disneyland resort,” a company statement said. ‘To deliver a strong gas experience, we are deliberately driving guests through the system, so the waiting time can be several hours or longer, depending on when you joined the queue. We still have a lot of bookings available and we plan to keep the system open through the night to meet demand.
The statement added: ‘Please do not refresh, and we will get you through the queue as soon as possible. We know you’re just as excited to be back at the Disneyland resort as we are to welcome you back, and we thank you for your patience as we work to accommodate as many guests as possible. ”
Disneyland and Disney California Adventure’s rides and attractions have been closed for more than a year due to the pandemic. For the reopening, ticket sales are limited to California residents, and guidelines for health and social distance will be applied when the gates finally open.
Disneyland also opens its new Avengers campus on June 4, a project also delayed by the pandemic. The new section of the park was originally scheduled to open in July last year.