In an attempt to be helpful, Verizon accidentally stabbed his foot in his mouth on Sunday and then returned furiously.
In a tweet on Sunday, noticed by the edge, Tell Verizon Wireless CS customers that they need to turn on LTE if they run out of more battery than usual. As the Verge explains, the implication in this tweet leads customers to turn off 5G in phones that have it. Subject to Verizon’s high pressure in 5G, it looks a little strange.
“Do you notice that your battery life is draining faster than normal?” Verizon wrote in the tweet. ‘One way to save battery life is to turn on LTE. Just go to Cellular> Cellular Data Options> Voice & Data and tap on LTE. ”
A Twitter user pointed this out this irony. Verizon answer the user, but did not really pay attention to his previous advice on the battery, but rather to talk about 5G speeds. The original tweet about conserving battery life by switching to LTE has since been removed, though you can see the 5G answer below.
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Gizmodo has reached out to Verizon to ask for clarity on whether customers are really being told to turn off their 5G to preserve battery life. We’ll make sure you update this blog when we hear it.
As Mashable point out, 5G could very well be the cause of the battery running low on some phones. Many new features and technologies do not work as predicted at first, which is logical. On top of that, 5G is a work in progress in the usa Addressing it at a roundabout is an outrage. Of course, when Verizon comes forward and says that 5G could be the cause of the battery, some people can get itchy, which is also understandable. the fanfare around 5G. But that would at least be the truth.
A quick search shows that other companies have addressed this issue without creating a messy PR situation. Samsung, for example, has a support page for the issue of battery alloy on 5G service. The manufacturer acknowledged that this problem was legal and explained that it was due to a limitation of current 5G networks, but that it will improve as 5G networks expand. Huawei also addressed the issue on a support page stating that in a 5G network more bandwidth is consumed online, and therefore more power can be consumed.
See Verizon, transparency is not that difficult.