Verizon remembers 2.5 million fires due to fire risk

Verizon remembers 2.5 million fires due to fire risk

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Verizon recalls 2.5 million hotspot devices it sold due to a faulty overheated lithium-ion battery, resulting in fire and fire hazard.

verizon ellipsis jetpack


The devices involved include Ellipsis Jetpack Mobile Hotspots with model numbers MHS900L, MHS900LS and MHS900LPP.

Verizon said Thursday it is working with the U.S. Consumer Product Safety Commission (CPSC) on the recall. Verizon also said they are working to find the cause of the problems and that they will provide replacement Orbic Speed ​​devices to customers for free.

All Ellipsis Jetpacks have received two software updates related to the issue. The first shows the identification number of the device on the browse screen to facilitate the exchange, and the second time that the device charges when plugged in and switched on to reduce the risk of overheating.

According to the CPSC, Verizon received 15 reports of devices overheating, including six cases that resulted in fire damage to bedding or floors. There were two reports of minor burns.

Customers affected by Ellipsis Jetpack should contact Verizon through the recall website to arrange a replacement.

.Source