The technical issues follow two consecutive days of problems, leading to residents having trouble going online for coronavirus vaccinations.
The DC Department of Health made 3,500 vaccination appointments available against COVID-19 on Saturday at 9 a.m., but the site crashed shortly after it was supposed to be available.
The technical problems follow two consecutive days of problems, leading to residents having trouble addressing coronavirus vaccinations online.
District residents aged 18 to 64 with qualifying medical conditions living in the zip codes of 20422, 20011, 20017, 20018, 20002, 20001, 20019, 20020, 20032 and 20593 may make the appointments, according to the DC board member. Silverman.
“I’m being told these are appointments for vaccinations that will be awarded next week,” Silverman said in an email.
But on Saturday morning, those who register for appointments still have problems.
DC Mayor Muriel Bowser said at about 9:30 a.m. that this is a server issue and that those who have trouble registering should try again.
Thank you for your continued patience. Microsoft had to restart their servers. Please try booking your appointment again. https://t.co/dxZjeHYBFS
– Mayor Muriel Bowser (@MayorBowser) 27 February 2021
A DC resident said it took 30 minutes to access the vaccine, and that only four locations were available within 100 miles of his home. He said he could not register even though he met all the requirements.
Several people who tried to schedule appointments on Saturday expressed their frustrations on social media on Saturday morning. One person said that they hit the confirmation of the appointment at 09:00 and that the website crashed before the confirmation screen could load.
Residents became frustrated on Thursday when the registration website crashed, and a similar situation arose on Friday.
‘The online registration system has not been fully updated for the extension of residents aged 18 to 64 with qualifying medical conditions. And neither our contractor, Microsoft, nor the DC government checked the system to make sure it was working properly before it went live at 9 a.m., ” Silverman said of the incident Thursday, which she said was a ‘ called snafu ‘.
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From 9 a.m. Friday, all residents of the city 18 years and older with ‘qualifying medical conditions’ tried to schedule appointments for the COVID-19 vaccine by going online to vaccinate.dc.gov or by calling 855-363-0333 to switch. According to Silverman, 4,350 appointments would be available, but it was expected to be snapped up quickly, usually within the first half hour.
Unfortunately, website issues arose immediately. At 9 a.m., when residents were supposed to be able to register for more than 4,300 available doses, many were again hampered by problems on the DC Health website.
DC board member Vincent Gray says he plans to hold the Bowser administration responsible for the blast.
The medical conditions that qualify are below.
- Asthma
- Chronic obstructive pulmonary disease (COPD) and other chronic lung diseases
- Bone marrow and solid organ transplantation
- Cancer
- Cerebrovascular disease
- Chronic kidney disease
- Congenital heart disease
- Diabetes mellitus
- Heart conditions, such as heart failure, coronary artery disease or cardiomyopathy
- HIV
- Hypertension
- Immuno-compromised state
- Inherited metabolic disorders
- Intellectual and developmental disabilities
- Liver disease
- Neurological conditions
- Obesity, BMI ≥ 30 kg / m2
- Pregnancy
- Serious genetic disorders
- Sickle cell disease
- Thalassemia
WTOP’s Valerie Bonk, Will Vitka and Zeke Hartner contributed to this report.
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