The black PS5 from SUP3R5 has officially sold out after it went on sale on January 8, there may be even more consoles on the way in the future.
Perhaps not surprisingly, the launch did not go smoothly. Many users experienced payment issues and were paid for pre-orders that were not actually available.
Production of the black PS5 was limited to just 304 units and demand exceeded expectations: a trend that became all too well known when PS5 shares appeared.
SUP3R5 has since apologized on Twitter for the frustration some users face, promising to do better in the future. The team also explained what will happen to those who have been wrongly charged.
“If you have been charged today but have not received a confirmation email, your order has not been completed,” the statement said. “Costs for incomplete orders are refunded. This usually happens within one day.”
Users who have been banking on international shipping will also feel quite resentful today, as SUP3R5 has delayed any international pre-orders until later this month.
We are sorry about today. This will not happen again. Please be patient with us as we go through each order. pic.twitter.com/97hpLdp89f9 January 2021
However, there is potential good news for those who missed a black PS5. The team indicates in the statement above that future versions will be distributed in smaller groups to avoid the same ‘stress on our systems’, which could mean more consoles becoming available.
SUP3R5 also said that it processes any cancellation requests, which means that previously reserved consoles can go back into circulation. If you have placed an order and want to contact SUP3R5, you can do so here.
We are processing all cancellation requests tonight. If you sent one to us, you should receive a cancellation and refund notice tonight. Thank you for being patient with us. We are not happy about these issues.8 January 2021
The custom console and the accompanying DualSense controller will be shipped in late spring of 2021, and the design reflects the look of the iconic PS2, which is still the top-selling PlayStation console to date with 155 million units sold worldwide.
But why were only 304 units made? Well, that’s because the PS2 was originally released on 03/04/00. If you just wanted the DualSense controller, you have a slightly a better chance of getting one as 500 units are available.
It was easy to predict that the launch on the morning of January 8 would not be exactly planned. A staggering 54K was already on the waiting list for the console, and the number continued to rise before the pre-orders went into effect.
While they say you should never tell your chances, we also want everyone to keep their expectations for tomorrow in check. At the moment we have just under 54,000 on the “waiting list”. We’re terrified of the number. We root for each and every one of you.8 January 2021
If you wanted the black PS5, you had to pay a premium of $ 99 for the DualSense controller (usually $ 69) and $ 649 for the PS5 console (usually $ 499). But if you compare it to the dainty gold PS5 that costs more than $ 10,000, it seems almost reasonable.
Risky business
It goes without saying that if you order the PS5 or a DualSense controller from SUP3R5 or plan to do so in the future, do so at your own risk. Sony may also use the banhammer before the console is actually shipped, as it has already shut down a retailer that sells custom PS5 faceplates last year. However, it has not yet taken any action.
If you’re still looking for a standard PS5, we help you find where you can buy PS5 by checking out all the major retailers for new stock updates.