The European Union’s joint consumer program has called for an inquiry into the Nintendo Switch Joy-Con issue after receiving nearly 25,000 complaints from across the continent. Drift occurs when the Joy-Cons do not communicate properly with the console or when they start registering inputs themselves, such as a character moving without a player touching a thumb stick.
The European Consumers’ Organization (BEUC) said 88 per cent of respondents from across the EU claimed that their Joy-Cons broke within the first two years of use. The body has lodged complaints with the European Commission (EU executive) and national consumer protection agencies, claiming that “Nintendo continues to sell products that fail prematurely, to the detriment of consumers and the environment.”