The managers of a hotel on Jeju Island in South Korea apologize to guests after a couple on honeymoon discovered that the windows of the sauna facilities on the second floor – which were advertised as a mirror glass – did not does not have a single direction. glass.
“We apologize that our customers caused inconvenience due to the omission of a number of glass barrier coverings and the operation of the blinds if you use some spaces in the women’s sauna,” reads a message posted on the Grand Josun Jeju website , one of many, has been posted. Korean hotels operated by Josun Hotels and Resorts.
The hotel operators added that the sauna facilities were closed while corrective action was “taken immediately”.
10 HOTEL TRENDS THAT TRAVELERS WILL BE PLEASANT IN 2021
The news about the transparent sauna was first revealed by a man who traveled on honeymoon with his new wife on the Jeju property just before the New Year last week. The man shared his account online, claiming that they used the saunas, which included a bathroom and a shower, for two days – sometimes without covering themselves with towels – before later realizing that from outside the second floor can see.
The hotel operators say the sauna facilities have been closed while affirmative action is “taken immediately”.
(iStock)
He further claimed that many guests, including female minors, had probably been exposed since the hotel opened in January.
CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER
The man claims that he informed staff of the case, only to hear again that the outside of the windows was ‘mirror-covered’ and that blinds are usually pulled over the windows at night, but were accidentally left ‘by accident’. that evening he observed the exposed sauna.
The customer added that the hotel staff called the local police to report that he had disrupted the business when he continued to complain.
“I’m so angry. My honeymoon, which should be full of happiness, has become my worst memory,” he wrote, adding that he paid more than 800,000KRW, or about $ 725, a night for his suite.
“I even receive psychiatric treatment for the shock of taking a shower,” he wrote.
FOLLOW US ON FACEBOOK FOR MORE NEWS OF VOSLIFSTYL
In response, the hotel issued the above apology, but also promised to “provide more thorough guidelines to protect the privacy of our customers and to take effective measures to prevent the same cases from occurring.”
“We apologize a lot for causing our customers inconvenience due to the omission of some glass barrier coverings and the operation of the blinds if you use some spaces in the women’s sauna.”
“Once again, we apologize for the inconvenience our customers have caused, and we will do our best for your safety and comfort,” they wrote.
A manager at Grand Josun further told the Korea Times that the blinds on the outside of the sauna windows, which were previously only used, depending on ‘time and weather’, will be deducted ‘at all times’.
CLICK HERE TO GET THE FOX NEWS APP
Police are also investigating the incident.