Microsoft boss Satya Nadella speaks at the DLD (Digital-Life-Design) conference in Munich, Germany, January 16, 2017. Guests at the three-day conference discussed trends and developments in digitization.
Tobias Hase | picture alliance | Getty Images
Microsoft’s Microsoft business social network encountered technical issues during US office hours on Tuesday, prompting people to visit their problems with the LinkedIn website and app.
During the coronavirus pandemic, online services that enable communication, such as Microsoft Teams, Slack and Zoom, occasionally experienced interruptions. LinkedIn does not play the role, but it does play a key role for recruiters, job seekers and sellers, and marketers rely on it to show ads to users.
The service also became a popular place to learn during the pandemic. The number of hours spent on the LinkedIn Learning service doubled year on year in the fourth quarter, Microsoft CEO Satya Nadella told analysts during a conference call last month.
LinkedIn started telling people in tweets for the first time that they were working around 2pm Eastern time to solve problems. Shortly afterwards, the depleted experience on mobile devices and its website on desktops confirmed in a tweet.
The service started restoring for certain users just before 15:00 Eastern time, and at 16:21 Eastern time, LinkedIn in a tweet that it was ‘back on track’.
The shutdown is the result of a change in the configuration of internal systems, a LinkedIn representative told CNBC.
Some people trying to go to the LinkedIn site during the downtime experienced an error message and a string of random letters and numbers – a different kind of error message than the people who came across Amazon, accompanied by photos of dogs.
Another message that some users saw in attempts to visit LinkedIn’s site was that “the server does not have a DNS entry.”
Microsoft acquired LinkedIn in 2016 for $ 27 billion. Nadella said in January that LinkedIn has nearly 740 million members. About 6% of the company’s revenue comes from LinkedIn.
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