Whether you’re buying a new pair of shoes or attending another Zoom event for work, you’re likely to spend a significant portion of your day online. Unfortunately, using one specific tool to gain access to the Internet can endanger your security, experts say. More than 2 million popular devices have just been recalled due to serious security issues – and if you have one at home, at school or at work, you should stop it immediately. Read on to find out if a device you use could put you at risk, and that more products could be scrapped immediately. If you have these bowls at home, get rid of them now.
The Consumer Product Safety Commission (CPSC) announced on April 8 that Verizon had recalled approximately 2.5 million of its Ellipsis Jetpack mobile hotspots. The affected devices measure 3.5 inches wide and 2.25 centimeters long and can be identified by a sticker on the Jetpack’s charging cable that reads ‘Compatible: FWC MHS900L, model: FWCR900TVL, DC151030’.
The devices were sold in the Verizon stores on the Verizon website and were distributed to additional retailers and school districts between April 2017 and March 2021. Sign up for our daily newsletter for the latest safety news sent directly to your inbox.
The CPSC reports that the Ellipsis Jetpack hotspots subject to the recall could pose a serious security risk to those who continue to use them. According to the recall notice, the lithium-ion battery of the devices is subject to overheating, leading to the potential for customers to be burned or the device to ignite its surroundings.
The CPSC reports that Verizon has received 15 reports of the device’s overheating since the recall date; in six cases, the device caused fire damage to a user’s floor or bedding. In two cases, users were burned by the hotspot. And for more safety hazards that are clearly visible, the FDA says that this supplement could pose a “life-threatening” health risk.
If you have the hotspot at home, you can contact Verizon for refund information at www.EllipsisJetpackRecall.expertinquiry.com or www.verizon.com by clicking the “recall” link on the latter website. You can also contact the company by telephone at 855-205-2627 between 08:00 and 22:00 ET. Verizon will also contact the consumers who are known to have purchased the hotspots in question, as well as school districts that received them.
If you or your children get a focal point through their school, Verizon recommends contacting the school regarding the return process. Until the device can be returned, the recall notice recommends: “Turn off the unit, unplug the power supply and store it in a place away from children, on top of a hard surface with adequate ventilation around the unit and away. of combustible substances. “
If you need to use the Internet hotspot in question until it can be replaced, there are a number of ways to reduce your risk of property damage or damage.
The recall notice recommends turning the device on and off, and turning on the two automatic software updates that it should receive. Once done, the company recommends that the device remain turned on while plugged in, and that it should both turn off and unplug it when not in use. And if you want to find out more about technical issues, report it immediately when you see this message on your Roku, experts say.