At every CES, we can expect laptop manufacturers like Dell, Lenovo, HP, Acer and ASUS to announce their latest products with the latest chips that Intel and AMD are announcing at the show. But we can also usually expect the strange strange computer here and there to surprise us. HP and Lenovo are usually the two companies that offer us some of these more fascinating products. At Engadget’s virtual stage here at CES 2021, the chief technologist of Mike, Mike Nash, and Dilip Bhatia, Lenovo’s lead customer experience, joined us to discuss how they come up with these ideas. From the leather-wrapped Elite Folio to the Lavie Mini and ThinkPad X1 Fold, business spokespersons tell us how user feedback shapes their products.
