The Nintendo Switch is on track to be Nintendo’s best-selling platform. Not since the Wii so many people flocked to a Nintendo console – but it broad appeal means that those who pick one up for the first time are not very familiar with games. But Nintendo has a new program that can help you.
With to date sold more than 70 million units, the chances are high that part of the Switch audience also includes dilapidated Mario fans who have not picked up a controller since the 90s, young console owners for the first time and curious latecomers trying out video games for the first time. For those struggling to learn and use their new switch, Nintendo now offers the Nintendo Switch Concierge program. Switch owners can sign up for free, 30-minute video chat appointments with a Nintendo Customer Service Representative. Appointments cover a specific topic, such as:
- Learn to use the Switch console
- Games to play
- Find new games to play
- Creating a Nintendo Account
- Online security and privacy
- Customize the console
You should definitely consider an appointment with Nintendo Switch Concierge if you feel intimidated by the device, but make sure you book it quickly: Time-slots is a first-timer, the first time. Fortunately, logging in is easy:
- Open the officer Nintendo Switch Concierge Page. Scroll down to the bottom of the page and then select one of the topics you want to discuss.
- Select a date and time using the calendar.
- Add your name and email address. You can also include your phone number, address and any other notes you want to add, but this is optional.
- Click on “Book” to submit the appointment.
- You will receive a confirmation email from [email protected]
- Use the link in the email on the day of your appointment to start a video chat with a Nintendo representative. They guide you through the basics of the topic you have chosen and help answer additional questions.
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