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A child was fatally injured in an accident with a peloton treadmill, CEO John Foley said in a memorandum Thursday.
Foley gave little detail about the ‘tragic accident’, although he revealed that the company was made aware of ‘only a small handful of incidents’ where children were injured from the Tread +.
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“Everyone is devastating to all of us in the Peloton, and our hearts go out to the families involved,” Foley said.
The company, known for its top-of-the-range exercise bike, launched the Peloton Tread in 2018, followed by an upgraded model, the Tread +, in September 2020.
A detail photo shows the running deck of a treadmill of the Peloton treadmill during CES 2018 at the Las Vegas Convention Center on January 11, 2018 in Las Vegas, Nevada. (Photo by Ethan Miller / Getty Images)
Although the company designs and builds its exercise products “for safety’s sake,” Foley said the company needs help to keep family members safe.
“This is especially true during what I hope is the last piece of the pandemic where everyone is still at home,” he said.
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In order to prevent an accident from occurring, Foley asks customers to follow “all safety warnings and instructions” provided with each piece of equipment. This includes commenting on the retention of children and pets “at all times of Peloton’s exercise equipment” and being careful about where customers leave the safety key when the equipment is not in use.
More specifically, users are asked to make sure that the space around the Peloton equipment is clear before a workout, and to remove the safety key when the workout is completed and place it out of reach of children and anyone else. able to start the Tread +, ‘Foley said.
Still, the company is considering ways to ‘better reinforce safety warnings about’ these critical safety measures to prevent future accidents, ‘”he added.
Customers are encouraged to contact the company’s support team with any questions or concerns.