CenterPoint Energy accidentally issued large bills to natural gas customers on Thursday.
Bill Montgomery / Houston ChronicleCenterPoint Energy natural gas customers were shocked Thursday to receive huge bills for use, some of which are believed to be up to six figures, but the Houston organization said the astronomical cost is a mistake.
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“We have just been alerted to a problem with incorrect billing information for CenterPoint Energy natural gas customers,” the company said. “We are investigating the issue to address it. Customers do not owe this amount and it will not be deducted from their account. We will update our customers and media as soon as we have a solution for it.”