The Consumer Protection Body has also been linked to the “English Advertising” and “Abusive Conditions” companies.
Brazil sanctioned Apple this week with a multimillionaire by its decision to withdraw the driver from the dock of its iPhone phones, in addition to confirming that the company has engaged users and has not completed repair contracts, según a statement from the Brazilian Consumer Protection Authority of São Paulo (Procon-SP).
The penalty round is 10.5 million dollars (approximately two million dollars) and has “English publicity, sale of a device without a charger and abusive conditions”. With respect, the head of the body, Fernando Capez, states that “Apple must understand that in Brazil there are solid consumer protection institutions and institutions. They must respect these laws and institutions”.
According to the information provided by Procon-SP, I would like to explain to the technology company explanations about the reasons for withdrawing the carrier from the iPhone of his devices, but the arguments about his “compromise with the medium”, were not convincing.
The Brazilian authorities have demanded the company company that includes a charger in the box of the new iPhone models, in case the consumer requires it. Sondeverbod, la orden no se cumplió.
The sanction is also motivated by some “injustice conditions” which eximes Apple to complete with legal guarantees against occult defects. Varios consumidores see the iPhone 11 Pro, which the public afirmaba’s resistance to all the agua, the current problems, the empresa no los reparó. Other users report “problems with some features” in their mobile after updates, ensuring that the company does not support, recogen local media.
At the moment, Apple has not pronounced respect and it is known that it has not yet been able to appeal the case to a settlement with the Brazilian governing body or to the tribunals.