“Haven has worked best as an incubator of ideas, a place to launch, test and learn – and a way to share best practices in our companies,” Dimon added.
Business and Economics
Have the dr. Atul Gawande, a surgeon at Harvard Medical School and Brigham and Women’s Hospital in Boston, who also writes for The New Yorker, was named CEO for much fanfare. At the time, Amazon founder and CEO Jeff Bezos acknowledged the high difficulty of Haven’s mission.
“Success is going to require an expert knowledge, a beginner and a long-term orientation,” he said.
But since then, there have been few public signs of what Haven has done. And in May, when the coronavirus pandemic dominated the country, dr. Gawande retired as CEO and became chairman of the board. Haven said he plans to look for a new CEO, though he has never hired one.
Healthcare costs and delivery were a major concern for all three companies, but especially Amazon, which started a lease without equal. The online retailer, which declined to comment on the closure of Haven, launched its own primary care clinics for workers in its warehouses. It said this summer that it is expected to start 20 clinics in five cities where it has large operations and take care of more than 115,000 warehouse workers.
Some of the ideas that Haven’s employees generated were tested by the three companies, according to one of the people familiar with the collaboration. For example, JPMorgan has tested telemedicine options – which became very popular after the coronavirus pandemic forced the country into a trap last year – for employees in Ohio and Arizona, the two states where they have the most employees outside of New York.
The bank also tested a program that allowed employees to assess the cost of a test or visit to the doctor before it took place so they could better prepare to pay their medical bills, the person said.