Car problem sucks. Be stranded because an old beater breaks down is bad. To be stranded in a new car is worse, but to be stranded in a new Tesla would also be on top. This poor driver in Florida, of which the Tesla Model 3 stuck to a charger, knows all about it.
The driver was unable to disconnect his Model 3 from the charging station and temporarily tied to the charger for hours after stopping. when its Model 3 charges up to 15 percent of the battery. The driver says he receives an error message [and] it was downhill there. ”
It may be a little more solid than stranded, but it’s a case of vehicle functioning in any case, which will ruin anyone’s night and the next morning for this. Tesla driver, it appears.
The driver made his fiasco Reddit’s largest Tesla sub, r / TeslaMotors. The community there was more supportive than the real Tesla Support, which tried to solve the problem without any problems. They finally said the driver that help would not be available for ‘at least a few hours’.
G / O Media can get a commission
Co-drivers of Tesla and Reddit users recommend using the manual and giving their tips and tricks on how to handle a stubborn drawer clutch. Many drivers have had their own version of this story, and it makes me wonder about the average failure rate for these things.
The driver took some of the remarks and followed the instructions, but unfortunately it only got worse after the manual mechanism seemed to break, too. It seemed like things were getting worse for the driver as the hours went by.
I would have been sick at this point with a stubborn loader and a broken manual. I mean, this is the failure! What do you do if the error protection fails?
A hard reload suggested by Reddit readers also did not work, and the driver has the terrible news that she would be stuck with Model 3 overnight, as help would only be available the next morning. I know that the road support companies will sometimes cover their commitment and say that it will take hours before they get there, only to show up faster. But that was not the case here. The Tesla owner has a update today, tell how the car easily let go the next morning:
09:30 Update: came back to check the car, it was fully loaded and could disconnect without any problems. Now go to Tesla to suggest that they turn off the charger until someone can go look at it. I will also drop off the car at a service center to be checked as soon as possible.
And keep in mind that the solution was not due to Tesla’s support or service. The car detached by itself. And it turns out that his snafu was reversible with the manual release, though I would still see it.
The manager set that he, despite being in a big city with his own Tesla service center, only returned from Tesla the next morning after 11:30 to their initial phone call. The driver shared the following with Jalopnik:
I wanted to make the matter aware because I really think the future of transportation is in electric cars. But when all these systems become so complicated that we cannot repair them ourselves, we trust that the businesses will support us when we need them. It was a brand new car with 2500 miles on it. and the best recommendation they had was to just leave it in a random parking lot and go home for the night. There is no reason why support would take 15 hours to address something as critical as this.