Sources tell FOX Business’s Charlie Gasparino that investors are increasingly excited about managing AT&T, as the company wants cost savings after the purchase.
A 90-year-old man from California attracted national attention last week after he placed two ads in The Wall Street Journal in which AT&T was called because they provided bad internet service.
Aaron M. Epstein, a communications company customer for two decades, has spent more than $ 10,000 in an effort to drive change.
The North Hollywood resident told KTVU that its issues only started about five years ago when streaming became accessible, and that the company’s representatives were ‘courteous’, but that upgrades – including optical fiber – would not appear soon. not.
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“I put the ad in the newspaper and believe me, it’s money well spent,” he said.
Epstein ran one ad in Dallas, Texas – the location of AT & T’s headquarters – and the other in New York City in an effort to reach Wall Street investors.
“AT&T is proud to be a leader in electronic communications,” he wrote. “Unfortunately, AT&T is a huge disappointment to the people who live in N. Hollywood, 91607, CA.”
“Many of our neighbors are the creative technical workers at Universal, Warner Brothers, Disney Studios in the neighboring city of Burbank and our city,” Epstein continued. “We need to keep up with current technology and have looked to AT&T to provide fast internet service to us. Although AT&T advertises speeds of 100 MBs for other neighborhoods, the fastest currently available to us from ATT is only 3 MBs.”
The longtime customer pointed out that competitors provided speeds of more than 200 MBs.
“Why is AT&T a leading communications company treating us so clumsily in North Hollywood?” he asked.
The ads appeared on February 3, and Epstein reportedly received a call from an AT&T spokesman representing CEO John T. Stankey.
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The spokesman said they would see what they could do to help Epstein’s community.
According to AT & T’s optical fiber map, different areas around North Hollywood can currently get AT&T fiber.
An AT&T spokesman told Fox Business on Saturday that the company has expanded AT&T Fiber in Epstein’s area and that they are “happy to give him the upgrade he wants.”
“By the end of the year, we will be working to connect additional customers in the area. This is part of our continued expansion of fiber in the greater Los Angeles area,” the spokesman explained. “Nationally, we recently announced that we will be bringing AT&T Fiber to an extra charge [two] million residential sites this year. ‘
They also told KTVU that they have spent $ 3.1 billion near Los Angeles since.
Epstein pointed to Fox Business in a post he wrote on Nextdoor’s Valley Village Forum, in which he said that while his service complaints were being answered – giving him 350 MB of download speed – the upgrade “was only installed on [his] street “and has yet to be offered to its immediate neighbors.
‘I try to convince this guilt by saying it in all my conversations with everyone in the ranks of [AT&T] I said I would give you 100,000 thanks, but if you give the service to my neighbors in N. Hollywood, I will give you 10 million thanks, “he wrote. I even said this in person … to John Stanke, president of ATT who called us … to ask if the new service was satisfactory. ‘
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‘The response of those in [the] know by [AT&T] was that in [the] in the vicinity of Addison and Gentry, fiber optic cables have been installed, and that service will be available within 12 months, “he continued. Let’s hope it’s accurate! I personally would not give any guarantees, but the people I spoke to sounded [like] they were in the [know], and was sincere. ‘
Epstein addressed public criticism from some who wondered why he would spend so much money on the ads or not use social media to make his plea, saying their points were ‘valid and I hear it’.
“To all who responded, I offer appreciation,” he said. “The worst reaction to anyone expressing their concern should be ignored. It did not happen.”