Internet users in the northeastern United States experienced widespread outages for several hours on Tuesday, disrupting work and school due to an unspecified Verizon network problem.
“An Internet issue affecting the quality of our Fios service in the Northeast has been resolved,” spokesman Rich Young said in an email on Tuesday afternoon. He said service levels were “returning to normal” and the company was investigating what happened. The service interruptions are not related to the cut fiber in Brooklyn, New York, which caused problems for people in the area.
There are about 6.5 million Fios Internet customers.
Downdetector, which detects internet problems, posts alerts and updates about interruptions throughout the day, while problems are quoted as early as Monday night. Zoom is affected as Microsoft Teams.
Most interruptions started around 11:30 p.m. Nearly thirty were reported during the morning. And many more companies later joined the list.
Among the companies hit were Bandwidth, based in Raleigh, and Epic Games, publisher of Fortnite.
The disruption affected Internet and cloud providers as well as major websites such as Google and Facebook. Amazon, of which the Web Services division has a wide range of online services, indicated that the network was not the cause of the problem and that the connectivity issues for Amazon customers at Amazon Web Services were resolved after one and a half hours. Google said it also did not find any problems with its own services and that it was investigating.
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Major Internet disruption hits the US and hits a wide range of services, companies and then facilitates